Customer Support

November 2020 — August 2021 10 months school "Hello World" Teacher, IT * Conducted lessons in English/Polish/Russian languages (Figma, Scratch, Front-End development) * Learned new materials according to the company requirements * Worked to understand the needs of a particular client * Provided information about the progress to parents orally or by written form * Solved technical problems which appeared during the lessons in Zoom * Worked in CRM system Bitrix24 April 2020 - November 2020 Kodland Sales manager with Polish language * Conducted lessons in Polish (Scratch,Python) * Learned new materials according to the company requirements * Worked to understand the needs of a particular client * Provided information about the progress to parents orally or by written form * Solved technical problems which appeared during the lessons in Zoom * Worked in CRM system Bitrix24 September 2019 - April 2020 Biznes Kvartal" Content Manager * Provided clients with up-to-date information * Worked with WordPress for the company's page, where I could place all content like articles, photos, videos. * Worked with Photoshop, Adobe Premiere Pro, Microsoft Office * Wrote articles for the company's page * Used CRM Bitrix24 April 2019 - August 2019 Skyeng Sales manager with English language * Conducted lessons in English * Learned new materials according to the company requirements * Worked to understand the needs of a particular client