Senior account manager

With 10+ years experience in trade-marketing, key account management & sales with high performance goals. July 2019 — December 2022, Skanva Production Senior account manager Processing of incoming and outgoing orders for DK and IS clients; Production coordination; Customer consulting; Claims management; Logistic management. May 2008 — April 2019, Караван, УП Key account manager Marketing support, sales supervision, as well as the introduction and development company's brands in the region - consulting the sales department, expansion of the trading network, analysis of competitors, development of promotional products, market monitoring, consumer surveys, collection and systematization of data, organization of work and monitoring merchandisers in the region, organization and conduct of BTL-events, work with marketing agreements, trade representatives (quality application at the point of sale), negotiation with the management of busuness partners. June 2018 — September 2018, IT Academy Course: Business analysis in IT. -Planning and organization of Business Analysis activities; -Requirements elicitation, gathering and formalization; -Identifying of business needs and goals; -Artifacts creation (SRS, Vision & Scope, Use Cases, User Stories); -User interface design and prototyping (Axure RP, Balsamiq); -Modeling processes using various notation (BPMN, UML); -Modeling Use Case, Activity and State diagrams. The final project: “Affiliate program” – module of the Internet banking